The online videos were very helpful and really made it so easy for my son and me to put the wallbed unit together. Please thank your crew of video developers who must have very carefully thought of everything from the customer’s point of view. Also, many thanks to you and Kim for all the help you gave me. CanUSA who handled the customs and delivery were also great and very professional. Buying from Wilding Wallbeds has been a very enjoyable experience! I’d certainly recommend Wilding to anyone wanting a wallbed system that incorporates great quality, value and service. Again many thanks.